Make has designed a spectacular new entrance hall for Harrods’ flagship store in Knightsbridge. The existing hall, located at Hans Crescent, was constructed in 1939 and until recently housed a tired series of escalators installed some 30 years ago. We’ve reconfigured the space to create a stunning arrival experience for today’s customers – one that better reflects the elegance of the Harrods brand and the historic grandeur of its Grade II*-listed building.
Central to our complex refurbishment was the reconfiguration of the existing landings and subsequent installation of 16 sets of double escalators, all clad in nickel bronze. This has opened up the view from the lower ground to the fifth floor for the first time, and allows customers to move directly into the retail areas at each level. We’ve also added high-definition visual merchandising screens at each retail entrance, restored the currently covered-up 1930s windows and created a new glass roof dome to flood the hall with natural light.
With our additions, all carefully crafted in consultation with English Heritage, the Hans Crescent entrance is a new point of focus for Harrods – a bright, sophisticated space that encompasses the brand’s refined aesthetic and rich history as London’s premier department store.
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Lightwells in the reconfigured escalator hall allow views from ground floor all the way to the roof. Hans Crescent is the only escalator hall in Harrods with these views.
![#](https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-36.jpg?auto=format&crop=center&fit=crop&h=310&ixlib=php-1.2.1&w=210&s=2e2a6238e15d7ddc598185425d8caab0 210w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-36.jpg?auto=format&crop=center&fit=crop&h=620&ixlib=php-1.2.1&w=420&s=18e824e5495bd86991ce77ed6896e479 420w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-36.jpg?auto=format&crop=center&fit=crop&h=1134&ixlib=php-1.2.1&w=768&s=aec231430ef0a96443a4ccfcda4c892a 768w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-36.jpg?auto=format&crop=center&fit=crop&h=1512&ixlib=php-1.2.1&w=1024&s=6dcb2d0a663b63cfa2e34f26cc72fd15 1024w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-36.jpg?auto=format&crop=center&fit=crop&h=2067&ixlib=php-1.2.1&w=1400&s=762ab798fa274a60c396e5c4f1385a7c 1400w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-36.jpg?auto=format&crop=center&fit=crop&h=2362&ixlib=php-1.2.1&w=1600&s=1adb528bba2c82ab57c7c3c690e491ab 1600w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-36.jpg?auto=format&crop=center&fit=crop&h=2834&ixlib=php-1.2.1&w=1920&s=ca4ff97979640ff69eade3c4c20841c7 1920w)
The roof dome is made of bespoke double-curved fritted glass, and features a polished stainless steel spirograph and a clear oculus at its pinnacle.
Building this future heritage has allowed us to work with many craftspeople and artisans in and around the capital, from intricate fibrous plasterers in Sunbury-on-Thames to fluted glass experts in Croydon and glass dome specialists in Iver.
![#](https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-25.jpg?auto=format&crop=center&fit=crop&h=294&ixlib=php-1.2.1&w=210&s=ba083d2aa1a766e4bb9966a1793015d4 210w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-25.jpg?auto=format&crop=center&fit=crop&h=587&ixlib=php-1.2.1&w=420&s=8372580a77ce6e7c698b24e24e0c70a3 420w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-25.jpg?auto=format&crop=center&fit=crop&h=1073&ixlib=php-1.2.1&w=768&s=11b3cd349a2761a0499b16721f190a60 768w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-25.jpg?auto=format&crop=center&fit=crop&h=1431&ixlib=php-1.2.1&w=1024&s=5e611058a2a1a7c141361ef371639a71 1024w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-25.jpg?auto=format&crop=center&fit=crop&h=1957&ixlib=php-1.2.1&w=1400&s=0c5461197ac62ea35c0ded00a859b5c4 1400w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-25.jpg?auto=format&crop=center&fit=crop&h=2236&ixlib=php-1.2.1&w=1600&s=25421dc1bb1def07b3bef6dd70029666 1600w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-25.jpg?auto=format&crop=center&fit=crop&h=2684&ixlib=php-1.2.1&w=1920&s=7d60fc2e244eb24f4514c3fa24ce7214 1920w)
![#](https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-34.jpg?auto=format&crop=center&fit=crop&h=315&ixlib=php-1.2.1&w=210&s=5c2f376d3ed73cd97de3a45bd71fb296 210w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-34.jpg?auto=format&crop=center&fit=crop&h=631&ixlib=php-1.2.1&w=420&s=d71854c614b059eea7bfc64f1ef319f8 420w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-34.jpg?auto=format&crop=center&fit=crop&h=1154&ixlib=php-1.2.1&w=768&s=09a1a4edf32f7c15890469d54cc56c21 768w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-34.jpg?auto=format&crop=center&fit=crop&h=1538&ixlib=php-1.2.1&w=1024&s=cab8bb76a4c42e909a5377ca0c65ff88 1024w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-34.jpg?auto=format&crop=center&fit=crop&h=2103&ixlib=php-1.2.1&w=1400&s=1c08cede1accf7f3155a35c8cc955e4d 1400w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-34.jpg?auto=format&crop=center&fit=crop&h=2404&ixlib=php-1.2.1&w=1600&s=cc2dac9e7f1db9b132a4880aeae36748 1600w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-34.jpg?auto=format&crop=center&fit=crop&h=2884&ixlib=php-1.2.1&w=1920&s=451e0093aca8b7e3cdc34264e0337c1b 1920w)
Transitional space between the entrance hall and Cosmetics Hall, with marble arches, uplit glass-reinforced plaster domes and restored 1930s wall sconces.
![#](https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-32.jpg?auto=format&crop=center&fit=crop&h=141&ixlib=php-1.2.1&w=210&s=3a0c95834c8bcb651a3379c8473d5771 210w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-32.jpg?auto=format&crop=center&fit=crop&h=281&ixlib=php-1.2.1&w=420&s=1c74dbbe60324fc1b3387bd94ea65815 420w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-32.jpg?auto=format&crop=center&fit=crop&h=514&ixlib=php-1.2.1&w=768&s=1f005e72136ba06a1ce1a4f29f798134 768w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-32.jpg?auto=format&crop=center&fit=crop&h=686&ixlib=php-1.2.1&w=1024&s=b4879f94bb25cea5ee851c841400b6d1 1024w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-32.jpg?auto=format&crop=center&fit=crop&h=937&ixlib=php-1.2.1&w=1400&s=8d0ffa905a89e58a73936afd5c8d7c85 1400w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-32.jpg?auto=format&crop=center&fit=crop&h=1071&ixlib=php-1.2.1&w=1600&s=ab85e8df5ac6e8ad62cadd9c0e2be0e6 1600w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHansCrescentEscalator_Make-32.jpg?auto=format&crop=center&fit=crop&h=1286&ixlib=php-1.2.1&w=1920&s=df8fc4deea3ccad2727d026cabef08e9 1920w)
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Cantilevered escalator mezzanine between the ground and first floor.
![#](https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Escalator-Floating-Mezzanine_7_web.png?auto=format&crop=center&fit=crop&h=148&ixlib=php-1.2.1&w=210&s=c6e2fb4df39a5ee29bdee6857cceb913 210w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Escalator-Floating-Mezzanine_7_web.png?auto=format&crop=center&fit=crop&h=297&ixlib=php-1.2.1&w=420&s=c01c98d73954de457f6557cc74f01432 420w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Escalator-Floating-Mezzanine_7_web.png?auto=format&crop=center&fit=crop&h=543&ixlib=php-1.2.1&w=768&s=85231ff441fc2c9bf15abc9c5480a1c5 768w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Escalator-Floating-Mezzanine_7_web.png?auto=format&crop=center&fit=crop&h=724&ixlib=php-1.2.1&w=1024&s=10ec319d4deed6ef56b298f23b296253 1024w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Escalator-Floating-Mezzanine_7_web.png?auto=format&crop=center&fit=crop&h=990&ixlib=php-1.2.1&w=1400&s=6cfa1d9a2cf55ad97ee720d27127bbaf 1400w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Escalator-Floating-Mezzanine_7_web.png?auto=format&crop=center&fit=crop&h=1131&ixlib=php-1.2.1&w=1600&s=f3fc5377f8852fa15c293f0ad77b7068 1600w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Escalator-Floating-Mezzanine_7_web.png?auto=format&crop=center&fit=crop&h=1358&ixlib=php-1.2.1&w=1920&s=ed113b34980f64d61a2554d8bcdf4abe 1920w)
![#](https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Balcony-Underside_4_web.png?auto=format&crop=center&fit=crop&h=148&ixlib=php-1.2.1&w=210&s=f0b302fd482c434d879a35e19dda449b 210w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Balcony-Underside_4_web.png?auto=format&crop=center&fit=crop&h=297&ixlib=php-1.2.1&w=420&s=b2d103053b17e9c554a3ccbf5d9e99c9 420w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Balcony-Underside_4_web.png?auto=format&crop=center&fit=crop&h=543&ixlib=php-1.2.1&w=768&s=564bd47e554273784dcc9ce317317280 768w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Balcony-Underside_4_web.png?auto=format&crop=center&fit=crop&h=724&ixlib=php-1.2.1&w=1024&s=a52cbc422889810b56b9e7039d822b7a 1024w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Balcony-Underside_4_web.png?auto=format&crop=center&fit=crop&h=990&ixlib=php-1.2.1&w=1400&s=4ba0cebe4d80c3a63910f631d650031c 1400w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Balcony-Underside_4_web.png?auto=format&crop=center&fit=crop&h=1131&ixlib=php-1.2.1&w=1600&s=88810e747f0f8883d27f35658f54fc4e 1600w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2017%2F12%2FHarrods-Hans_Balcony-Underside_4_web.png?auto=format&crop=center&fit=crop&h=1358&ixlib=php-1.2.1&w=1920&s=5e617a13887b863178bb85e5d1c33f56 1920w)