![#](https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-2.jpg?auto=format&crop=center&fit=crop&h=140&ixlib=php-1.2.1&w=210&s=4135b3116d0452e1390490b9613380a4 210w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-2.jpg?auto=format&crop=center&fit=crop&h=280&ixlib=php-1.2.1&w=420&s=cc4a0498929ca5295dd069b320efb421 420w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-2.jpg?auto=format&crop=center&fit=crop&h=512&ixlib=php-1.2.1&w=768&s=2cf8a854d3991027020567b712e7669a 768w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-2.jpg?auto=format&crop=center&fit=crop&h=683&ixlib=php-1.2.1&w=1024&s=ffa57759804c8d0687701337988d6001 1024w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-2.jpg?auto=format&crop=center&fit=crop&h=933&ixlib=php-1.2.1&w=1400&s=8da2e66cb32f7b7ae71a0a289b15d546 1400w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-2.jpg?auto=format&crop=center&fit=crop&h=1067&ixlib=php-1.2.1&w=1600&s=aa18d562381c3ea103c6777c795c4575 1600w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-2.jpg?auto=format&crop=center&fit=crop&h=1280&ixlib=php-1.2.1&w=1920&s=b79c6ec8e03aba20b439be35fc550bd5 1920w)
The future is about service design, which buildings are only a part of. As lead designer, we like to be ‘conductors’ of an ‘orchestra’ that includes lighting and landscape designers as well as library and music providers. In each of our hotel projects, we strive to provide an overarching concept for guests to enjoy, one that considers all possible ways to improve people’s stay.
Delivering authenticity
Guests want to stay in hotels that reflect a sense of place and are integrated into their local community. Our hotel designs are mindful of their location and take inspiration from their context – be it country, city, neighbourhood or the building itself. The best hotels have public areas used by locals as well as guests, as this offers a glimpse of local life and sense of community. Hotel guests don’t want to stay on ‘cruise liners’ anymore, isolated from the area where their hotel is located. With the rise of Airbnb and its hospitality focus, hotels must work harder than ever to deliver a personal, friendly and authentic experience.
![#](https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-1.jpg?auto=format&crop=center&fit=crop&h=210&ixlib=php-1.2.1&w=210&s=d51b27d7b1e62dd779cd87e8dfc01e97 210w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-1.jpg?auto=format&crop=center&fit=crop&h=420&ixlib=php-1.2.1&w=420&s=171877dffd77fe78058277d7d122efe0 420w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-1.jpg?auto=format&crop=center&fit=crop&h=768&ixlib=php-1.2.1&w=768&s=85aed0adfde293bba248fcbf3c66195f 768w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-1.jpg?auto=format&crop=center&fit=crop&h=1024&ixlib=php-1.2.1&w=1024&s=2e53414795cc8b485537fa292de46a57 1024w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-1.jpg?auto=format&crop=center&fit=crop&h=1400&ixlib=php-1.2.1&w=1400&s=2cf5888d14d56c7fad417377e8d7c317 1400w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-1.jpg?auto=format&crop=center&fit=crop&h=1600&ixlib=php-1.2.1&w=1600&s=5a6ad5be6d587734899b916c8a49dd5d 1600w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FTempleHouse-Make-1.jpg?auto=format&crop=center&fit=crop&h=1920&ixlib=php-1.2.1&w=1920&s=f29ce0cf6d561250b9d6f5cd223a6a0a 1920w)
Embedding guest service
Designing back-of-house areas that allow hotel staff to deliver the best service is imperative. The easy flow of goods in and waste out is just as important as how guests themselves move through the building. The same goes for the journey of hot food – how it travels from the kitchens to the restaurant tables and hotel rooms – and the staff areas, as a happy staff leads to a better level of service, which in turn produces a better guest experience.
Thankfully, being thoughtful about this kind of design doesn’t necessarily mean being more costly, just more creative.
![#](https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-2.jpg?auto=format&crop=center&fit=crop&h=280&ixlib=php-1.2.1&w=210&s=fd3941150015baa8314489407659809f 210w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-2.jpg?auto=format&crop=center&fit=crop&h=560&ixlib=php-1.2.1&w=420&s=bda54e203c2a309f6f929cfb755560e6 420w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-2.jpg?auto=format&crop=center&fit=crop&h=1024&ixlib=php-1.2.1&w=768&s=21fab31f65ca2ca6eb61a935075aa4da 768w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-2.jpg?auto=format&crop=center&fit=crop&h=1366&ixlib=php-1.2.1&w=1024&s=5556e0296180c711463a4f93c6a0838e 1024w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-2.jpg?auto=format&crop=center&fit=crop&h=1867&ixlib=php-1.2.1&w=1400&s=b0f2f2a08b5752cbb46bf5ee7bcf4e4b 1400w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-2.jpg?auto=format&crop=center&fit=crop&h=2134&ixlib=php-1.2.1&w=1600&s=c0583255ef5224131178e1f696fbf615 1600w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-2.jpg?auto=format&crop=center&fit=crop&h=2561&ixlib=php-1.2.1&w=1920&s=0e715b4384be10e9601bb0d9c2b3e461 1920w)
Prioritising wellbeing
At a basic level, the most important function of a hotel is to provide a safe and comfortable place for people to sleep. And yet so often rooms are not designed with sleep in mind. Whether it’s due to confusing light switches or noise coming from the corridors, sleep deprivation is all too common.
Our ambition is to design great rooms that encourage peace and calm, and allow guests to sleep, relax and work in comfort. This means thinking about the smallest details, such as allowing for privacy in the sleeping area when the hotel room’s door is opened and locating light switches and charging sockets by the bed. It’s these details, whether seen or unseen, that result in a memorable stay.
![#](https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-1.jpg?auto=format&crop=center&fit=crop&h=140&ixlib=php-1.2.1&w=210&s=180a08ab8cd1d1ee633eaaf071d11df6 210w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-1.jpg?auto=format&crop=center&fit=crop&h=280&ixlib=php-1.2.1&w=420&s=2cb6109455612ec63168aa33db933ebb 420w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-1.jpg?auto=format&crop=center&fit=crop&h=512&ixlib=php-1.2.1&w=768&s=7a877a654ca1481d6a02a1ad3916e550 768w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-1.jpg?auto=format&crop=center&fit=crop&h=683&ixlib=php-1.2.1&w=1024&s=4991693a7a916c3ade2848ddbacaf689 1024w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-1.jpg?auto=format&crop=center&fit=crop&h=933&ixlib=php-1.2.1&w=1400&s=0dbbbaadf44bdf092804ff5072301f0f 1400w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-1.jpg?auto=format&crop=center&fit=crop&h=1067&ixlib=php-1.2.1&w=1600&s=65061dfd2e6f560a31a06cbbe814a6ce 1600w,https://make-arch.imgix.net/https%3A%2F%2Fwww.makearchitects.com%2Fwp-content%2Fuploads%2F2018%2F01%2FMontpellierChapter-Make-1.jpg?auto=format&crop=center&fit=crop&h=1280&ixlib=php-1.2.1&w=1920&s=634c93f852bdb0f8abf676c967e8137f 1920w)
Article extracted from Make Annual 13. Visit our website to find out more about The Temple House project.